The Living Room—a collaboration with NAMI Metro Suburan and Community Memorial Foundation—offers a FREE alternative to the emergency room for adults ages 18 and older who are seeking help in a mental health crisis. Trained Recovery Support Specialists use their personal experiences to help others find and maintain recovery, identify obstacles, develop wellness action plans, and find ongoing support and education in the community. The overarching goals of The Living Room are to decrease unnecessary hospitalizations, break the cycle of isolation, and develop a peer-based support network.
The Living Room is open every day from 1 pm-9 pm
Upon arriving at The Living Room, a brief mental health screening is conducted by a Pillars Community Health master’s-level clinician. Then, a Recovery Support Specialist (an individual living well in recovery, who has gone through extensive training) meets with the clients. Prior to leaving, a clinician conducts an exit screening to ensure the client has received adequate assistance. A Recovery Support Specialist then follows up with the client later to make sure they have what they need to be successful in recovery.
Learn about our crisis hotline.
Visit our Behavioral Health page to learn about Outpatient Mental Health and Addictions Services.
Crisis Text Line
Prefer to text? Reach out to the National Crisis Text Line. Text “NOW” to 741-741.
Not in crisis but want to talk to someone? Call the Warm Line at 866-359-7953 and select option #5. This resource, provided by the Illinois Mental Health Collaborative, connects individuals and families with specialists and mentors who can help support you or as a family member who is living with mental illness.