Join the Community Advisory Board at Pillars Community Health
Are you a current or former behavioral health client, or a family member of someone receiving services at Pillars Community Health? Your experiences and insights matter. We invite you to help shape the future of behavioral healthcare in our community by sharing your voice on the Community Advisory Board.
Centering Community Voices to Strengthen Whole-Person Care
Pillars Community Health (PCH) believes that the strongest behavioral health services are shaped by the people who use them. Our Community Advisory Board (CAB) brings together individuals with lived experience to ensure PCH’s Certified Community Behavioral Health Clinic (CCBHC) services reflect real needs, real barriers, and real opportunities for healing.
CAB members meet regularly to provide insight, share feedback, and help shape program design and quality improvement efforts across behavioral health and substance use services.
Your voice helps guide an organization that has agency and remains deeply committed to whole-person care.
Who Can Join the CAB?
CAB membership is open to people who have direct, lived experience with behavioral health or substance use services at PCH. You may be eligible if you are:
- A current or former client receiving CCBHC services at PCH
- A person with lived experience of mental health and/or substance use challenges
- A family member of someone receiving CCBHC services
CAB members must also:
- Not be PCH staff or related to PCH staff
- Be willing to share personal experiences, observations, and community perspectives
- Commit to participating for one year
- Attend at least three meetings per year (out of six total)
- Agree to PCH’s Group Agreements, Standards of Conduct, Conflict of Interest Policy, and Board Confidentiality Agreement
- Be comfortable engaging in a collaborative, respectful environment
- Maintain the confidentiality of CAB discussions
What CAB Members Do
CAB members play a meaningful role in shaping how PCH supports the behavioral health needs of our communities. Responsibilities include:
- Attending six meetings per year (in-person, virtual, or hybrid)
- Participating actively in discussions
- Providing feedback on CCBHC programs, services, and outreach
- Identifying community needs and barriers to accessing care
- Sharing recommendations to improve service delivery and client experience
- Representing the perspectives of people served in the community
- Assisting with outreach strategies and helping connect PCH with community members
- Recruiting new CAB members
Serving on subcommittees as needed - Supporting the development of the Annual Summary of CAB Activities, presented to PCH’s Board of Directors
Why Your Voice Matters
Every person’s experience offers valuable insight. CAB members help PCH:
- Understand what matters most to people seeking behavioral health care
- Strengthen access, services, and support systems
- Build programming that reflects the priorities and realities of our communities
- Ensure whole-person care remains responsive, inclusive, and grounded in lived experience
Your participation helps improve care for thousands of people every year.
Meeting Schedule
The CAB meets six (6) times per year. Meetings may be held in person, virtual, or hybrid to support accessibility and participation.
A full meeting schedule will be provided upon onboarding.
Interested in Joining the CAB?
We welcome your interest and would be glad to talk with you.
Email: Info@pchcares.org
Phone: 708-745-5277
A member of our team will reach out to discuss the role, answer questions, and share next steps.
Related Opportunities
If you do not meet the CAB criteria but are interested in sharing feedback about your care at PCH, consider joining our Patient Experience Committee.