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Mobile Crisis Response/SASS

If you are experiencing a behavioral health crisis, know this: You are not alone. Reach out for help or to talk to someone. We are available around the clock.

Photo of a young man wearing a beanie looking at camera

When you’re in the midst of an emergency or coping with the aftermath of trauma, it’s important to be able to get help quickly. Pillars Community Health has been offering Crisis Intervention Services since 1976. Our Crisis Team helps stabilize personal and family emergencies and sudden traumas that impact entire communities. These services are available in English and Spanish, at NO COST to the client or community.

Mobile Crisis Services

Photo of a female hotline respondent wearing a headsetPillars Community Health’s 24-hour Crisis Intervention Services help stabilize personal and family emergencies involving suicidal and homicidal behavior, severe aggression toward others, and mental illness; and family conflict and domestic violence. Staff also help clients cope with a recent loss; address substance abuse issues; provide support amid sudden traumas that affect entire communities; assist law enforcement with crises; and counsel students and faculty when there is a death or major incident in the community or school. Call the Crisis Team at 708-PILLARS (708-745-5277) and follow the prompts to speak to a crisis worker.

Crisis workers are available 24 hours a day through our crisis hotline:

You can also call the CARES hotline at 800-345-9049 if a you or someone you know is currently presenting in crisis and demonstrates at least one of the following risk factors: aggressive behavior with a plan or the means to carry out a plan that is likely to cause harm to self or others, even if that is not the intent; suicidal or homicidal behavior with a plan or the means to carry out the plan; or psychotic or displaying dissociative behaviors that are likely to require hospitalization to stabilize or prevent harm to self or others.

The crisis worker can help the individual and/or family make a plan to help the individual remain in the community.

Screening, Assessment and Support Services (SASS)

SASS assists children and adolescents experiencing a mental health crisis and their families. SASS staff provide screening to see if an inpatient psychiatric hospitalization is needed and provide 90-day crisis stabilization (including intense home-based therapy and case management with linkage to long-term programs). If a child goes into the hospital, SASS will join the hospital team to care for the child and provide services when he or she returns home.

Other Resources

Ongoing Support
As a team we are focused on crisis stabilization, but we are also focused on links to long-term services to help our clients avoid future crises. Visit our Behavioral Health page to learn about Outpatient Mental Health and Substance Use Disorder Services.

The Living Room
Learn about The Living Room in La Grange, a peer-run alternative to the emergency room for mental health concerns and crises

Crisis Text Line
Prefer to text? Reach out to the National Crisis Text Line. Text “NOW” to 741-741.

Mentor Line
Not in crisis but want to talk to someone? Call the Warm Line at 866-359-7953 and select option #5. This resource, provided by the Illinois Mental Health Collaborative, connects individuals and families with specialists and mentors who can help support you or as a family member who is living with mental illness.

Financial Assistance
Trying to access FSP funding through the state of Illinois? Learn how our Family Support Program can assist you with the application.

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