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Residential Family Advocate

** Seeking 2 full-time candidates.     This position will work at Constance Morris House, our Domestic Violence Shelter.  All work is provided on-site at the shelter.  During the current renovation of the shelter, staff will work M-F at the Hickory Hills office.  Hotline phone coverage on the weekends will be completed remotely **


Engages victims of domestic violence who are in residence at CMH, in setting goals and carrying out tasks specific to each resident’s pursuit of a healthier and nonviolent lifestyle.  Provides a safe environment where the children of victims can develop the skills that promote effective, nonviolent, psychological, social and educational functioning.


  • Provide crisis intervention, information and referral via 24-hour telephone crisis-line.
  • Through in-person and/or telephone interview with client, assess the client’s presenting problem and collaborate with the mom on identifying needs for service.
  • Maintain a caseload of residential families in order to provide them with advocacy, supportive counseling and crisis intervention.
  • Provide case management responsibilities including but not limited to employment assistance (job searches, resume writing, mock interviews), school registration and activities, and providing linkage to resources in the community.
  • Accompany shelter residents into the community with goal related activities (DHS, Schools, Banks, etc.)
  • Attend weekly training/consultation groups.
  • Spend informal and scheduled time with residents in their milieu.
  • Provide group counseling that includes domestic violence education, psychological support, conflict resolution and life skill enhancement and information. Provide parenting education and child development information to families in residence.
  • Document in-person and telephone interactions with clients and their collaterals in accordance with agency/program policy, which can include residential intake form, progress notes, case plan and termination summary.
  • Inform each resident of her rights and responsibilities in receiving CMH services.
  • Participates in staff training sessions and weekly staff meetings
  • Other duties as assigned which can include community presentations about domestic violence, and short-term projects related to Domestic Violence Awareness


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and or ability required.  Reasonable accommodations may be made to enable an individual with a disability to perform the essential duties and responsibilities.


Bachelor’s degree in social work or related field preferred. 40-hour domestic violence training required. 1-year experience with Domestic Violence or Sexual Assault survivors or 1 year in a residential/shelter environment. Special interest in working with children required.  Knowledge of child development desirable. Ability to balance job responsibilities as a team player with the ability to work independently.  Ability to perform competently in a crisis situation.


Each position will have a regular schedule of:

  • Sunday, Monday, Tuesday, Wednesday & Saturday 7:30a – 4p


  • Sunday, Monday, Tuesday, Friday, & Saturday 3:30p – Midnight
    • 2nd shift positions also receive a shift differential of $1.00 between the hours of 6 pm and 11:59 PM

** Please note that the schedule will include weekends and holidays.  This is the schedule based on the current needs of the program.  The schedule is subject to change based on the needs of the program and in rotation with the additional advocates on the team.

Bilingual  (English/Spanish) required for 1 of the 2 positions.

Email your cover letter and resume to: jobs@pchcares.org

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