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Senior Vice President of External Affairs

** This is a NEW Senior Leadership position. **


The Senior Vice President of External Affairs advises the CEO, and Board of Directors with respect to best practices and further development of Pillars Community Health’s culture of philanthropy and community and constituency engagement so as to advance the mission of the organization by creating relationships and trust with all constituents.

With the CEO, the Senior Vice President is responsible for leading efforts for new or increased giving through individual giving, family foundation giving, corporate giving, planned giving, special events and event sponsorship.

The Senior Vice President oversees the external facing departments of philanthropy, marketing, grants and government relations and community engagement.


General Responsibilities of Senior Vice-Presidents

  • Serve as integral member of  Pillars Community Health executive leadership team to provide overall management of the organization
  • Demonstrate and promote leadership values of honesty, trust, accountability and collaboration
  • Demonstrate and promote open line of communication, keeping CEO and  management team informed of all critical issues
  • Work collaboratively with other management team members to leverage cross- program strengths and integration of services, to take advantage of new opportunities and to address organizational challenges.
  • Promote culture of high performance and continuous improvement 

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Directly supervises the team leads of Grants and Government Relations, Community Engagement, Marketing and Philanthropy.  Responsibilities include training and hiring staff; planning, assigning, and directing work; evaluating performance, providing coaching and development, addressing concerns and resolving problems, and managing employee timecards.


  • Works collaboratively with the CEO and Philanthropy Team to cultivate and sustain a culture of philanthropy at Pillars Community Health
  • Serves as advisor to the CEO, and others as assigned by CEO (such as Board of Directors, senior leadership and philanthropy team) to advise on best practices and for further development of Pillars Community Health’s philanthropy program and efforts, including marketing and communication efforts as they intersect with philanthropy efforts
  • Helps to design and maintain strategic plan for philanthropy initiatives
  • Participates in Senior Leadership team and activities to help accomplish advisor activities and give voice to “culture of philanthropy”
  • With CEO, develops and use metrics to measure the program’s financial performance and other impacts.

Oversees Donor Cultivation, Prospecting & Giving, including:

  • Coordinates efforts to increase individual, family foundation, corporate giving through new or increased giving, planned giving, capital, endowment or other fundraising campaigns
  • Offers prospect strategy counsel to the CEO, Board of Directors, development team and other staff as assigned, who may be managing other prospects
  • Works directly with CEO to develop cultivation plan and goals and then fulfills personal responsibility as assigned for donor contacts and follow-up
  • Works collaboratively with Philanthropy Team and CEO to develop and utilize best practices with respect to cultivation materials, donor acknowledgement process and donor database for reporting and evaluation efforts
  • Participates or oversees all aspects of the giving cycle
  • Ensure the appropriate and continued cultivation and acknowledgement of individual and corporate donors and prospects.
  • Leads strategic planning for planned giving, legacy giving, capital campaign and endowment growth (capital, operating or other)

Oversees Fund & Resource Development, including:

  • Works closely with the CEO to educate, engage and lead the Board, staff and organization specific volunteer groups in understanding the organization’s fundraising goals and activities
  • Implement and maintain comprehensive major gifts, event sponsorship, annual fund & planned gifts program, working closely with the CEO and Board to research, identify, cultivate, and personally solicit major donors and prospects and advance planned giving initiatives
  • Help develop a balanced funding mix of donor sources and solicitation programs tailored to the needs of PCH that will enable retention and motivate donors and fundraising volunteers
  • Develop and manage annual fundraising goals and budgets
  • Plan and/or closely support key fundraising events
  • Guide fundraising with a focus on best practices in performance measures, annual solicitation, board development, planning, benchmarking and goal setting
  • Maximize the potential of the donor database, which includes developing procedures for data management and developing contact strategies for prospective donors
  • Monitor results and help the CEO, External Committee and Board evaluate the effectiveness of the organization’s Development program
  • Extend the use of technology for donations, including online giving, email solicitations, and best use of social networking for resource development
  • Oversee training and professional development of Development staff through annual goal­ setting and performance reviews that help staff create and implement plans to meet those goals
  • Provide timely and regular reports regarding Development activities, goals, and objectives.

Marketing and Business Development

  • Provide direction and leadership of the organization’s marketing, interactive communications, and public relations programs and services
  • With department team leadership,
  • Develops and implements strategic marketing and business development goals and tactics to increase visibility of the agency, its programs, and events
  • Responsible for overseeing and maintaining the agency’s brand
  • Responsible for overseeing Pillars Community Health’s external and internal communications tools such as newsletters, press releases, website, social media
  • Performs research and reviews data to determine value, need, and impact of marketing and business development efforts
  • Participates with the CEO, Senior Executive Vice President, Chief Financial Officer in developing the operating budget for the Marketing and Business Development department, including maintaining specific service area components or programs within specified budgetary limits.
  • Participates in planning process with leadership for development of strategies, promotion, resource deployment and utilization, community linkages
  • Serves as the agency’s media spokesperson
  • Participate in, or serve on other community organizations such as the West Suburban Chamber of Commerce, and other community outreach activities as requested by the CEO to further  organization’s mission

Grants and Government Relations

  • With Vice President of Grants and Government Relations, provides direction and leadership of the organization’s complex government and foundation funding.
  • Develops and oversees foundation grant strategy , prospecting and cultivation
  • Assures appropriate monitoring of grant performance, working closely with Vice President and CFO on grant budgeting and fiscal performance.
  • Assures quality and timeliness of all aspects of grant applications and reporting
  • Liaisons with Vice President of Grant and Government Relations on all government grants and grants compliance
  • With Vice President of Grants and Government Relations, develops legislative relationships and relationship cultivation plan

Community Relations

  • Collaborates with Vice President of Community Engagement, Marketing and Grants and other senior leaders to identify key community partnerships and collaborative opportunities
  • Assures engagement and building of relationships with key stakeholders and community partner
  • Assures development of organizational community engagement plan aligned with organization’s strategic plan
  • Assures Community Engagement team is fostering relationships with local 708 boards, local government, schools, and police


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and or ability required.  Reasonable accommodations may be made to enable an individual with a disability to perform the essential duties and responsibilities.

Education and Experience

Bachelor’s degree in Communications, Public Relations, Business, or related field required.  At least 5-8 years of experience in a leadership position providing oversight in Philanthropy and Major Gift Cultivation. Experience with Grants, Marketing, and Public/Community Relations required.


  • Analytical & Critical thinker, resourceful
  • Highly detailed and organized
  • Highly effective communicator both in written and spoken word
  • Keen sensitivity to cultural, social, professional and entrepreneurial status of all individuals
  • Discernment and ability to effectively communicate with various status of individuals
  • Quick thinker and excellent conversationalist
  • Current on cultural trends, societal and political matters
  • Bi-lingual English/Spanish skills a plus, but not required
  • Computer proficiency in internet and e-mail, Microsoft Office products, fundraising software (Donor Perfect experience preferred)

Email your cover letter and resume to: jobs@pchcares.org

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