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Clinical Supervisor of Mobile Crisis Response/SASS Services

SUMMARY

In collaboration with the Director of Crisis Services, provides direct leadership of the Mobile Crisis Response team to plan, organize, direct, and develop all aspects of the Mobile Crisis Response and SASS services provided by Pillars Community Health.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1) In collaboration with the Director of Crisis Services, plans for Program development, resource deployment and utilization, community linkages related to MCR services.

2) Provides supervisory responsibilities inclusive of but not limited to hiring and training of new staff; planning, assigning and monitoring work; evaluating performance, providing coaching and development, addressing concerns and resolving problems; and managing employee timecards and time off requests.

3) Provides weekly clinical and administrative supervision to MCR clinicians and other mental health staff as needed.

4) Provides program supervision and consultation to Crisis therapists.

5) Provides crisis intervention consultation services in person or by telephone to staff on a rotating on-call schedule with program Director.

6) Coordinates with the Director of Crisis Services and the Finance Team to meet budget goals for the MCR program.

7) Coordinate a monthly coverage calendar, finding coverage as staff availability changes. Fills in for on-call shifts for the MCR team and provides coverage at The Living Room on an as-needed basis.

8) Oversees Mobile Crisis Response webpage and accepts transfers on a daily basis.

9) Manages and coordinates all Mobile Crisis Response and Community Crisis client assignments.

10) Provide training to new clinicians.

11) Coordinate with hospital social workers on a daily basis about assignment of clients coming through the hospitals.

12) Responsible for ensuring MCR documentation requirements and standards are maintained. Responsible for reviewing all IM+CANS and IM-CAT Assessment and Treatment Plans for MCR team staff

13) Provides education and support to staff as needed.

14) Maintains a small clinical caseload providing services via phone, video, in person either on-site, in-homes, or at community partners (including schools, police stations, etc.) where appropriate.

15) Provides crisis support to clinicians and clients as needed (Crises should take priority over regular sessions).

16) Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable an individual with a disability to perform the essential duties and responsibilities.

EDUCATION AND EXPERIENCE

Master’s in Counseling, Psychology, Clinical Social Work, Marriage and Family Therapy or related field.

2 years experience in mental health, community-based services, social work, or counseling required. Crisis or Mobile Crisis Response (SASS) experience preferred.

LCSW/LCPC required. Licensure eligibility will be considered if licensure can be obtained within 3-6 months of starting in the position. Experience in a supervisory or leadership role highly preferred.

LANGUAGE SKILLS

Bilingual (English/Spanish) preferred.

OTHER

Must maintain a safe driving record and have current valid Illinois Driver’s License. Personal vehicle needed for transportation to/from home and community-based interventions. Mileage for authorized work-related purposes is reimbursable.

Email your cover letter and resume to: jobs@pchcares.org

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