{"id":5334,"date":"2018-10-12T16:13:39","date_gmt":"2018-10-12T21:13:39","guid":{"rendered":"https:\/\/pillarscommunityhealth.org\/services\/faqs\/"},"modified":"2025-04-04T15:02:29","modified_gmt":"2025-04-04T20:02:29","slug":"faqs","status":"publish","type":"page","link":"https:\/\/pillarscommunityhealth.org\/es\/services\/preguntas-mas-frecuentes\/","title":{"rendered":"Preguntas M\u00e1s Frecuentes"},"content":{"rendered":"

\r\n\t\tFrequently Asked Questions\r\n\t<\/h1>\r\n\t

Cualquier persona puede llamar a Pillars Community Health para solicitar servicios para s\u00ed mismos o para otros. Encuentra a continuaci\u00f3n respuestas a las preguntas m\u00e1s frecuentes sobre como obtener acceso a nuestros servicios.<\/p>\r\n\t\t\t\t\u00bfC\u00f3mo puedo obtener acceso a los servicios del Centro de Salud Comunitaria?\r\n\t\t\t\t

Llama al 708-PILLARS<\/a><\/strong> (708-745-5277) to speak to one of our Patient Services Representatives. After you’ve selected 1 for English or 2 for Spanish, press 1 to reach Medical or 2 to reach Dental. If you are a current patient and are enrolled in the Patient Portal, you can request an appointment online by logging into your secure patient account. Note: If the patient is over 18, due to HIPAA laws\/compliance, they will need to schedule all appointments. A proxy may be signed by the patient at their first visit, which will allow another adult to make or cancel appointments for you.<\/p>\r\n\t\t\t\t\u00bfC\u00f3mo puede obtener acceso a los Servicios para la Salud del Comportamiento?\r\n\t\t\t\t

Llama al 708-PILLARS<\/a><\/strong> (708-745-5277). After you’ve selected 1 for English or 2 for Spanish, press 3 to reach our Access and Referral team. Let our Access and Referral team know which services you are interested in for yourself or on behalf of others. Access and Referral can forward you to the appropriate program or advise you of next steps, including what to tell the person you are referring for services. Anyone can contact Pillars Community Health to request services for themselves or to speak with a crisis worker. Note: If the patient is over 18, due to HIPAA laws\/compliance, they will need to schedule all appointments. A proxy may be signed by the patient at their first visit, which will allow another adult to make or cancel appointments for you.<\/p>\r\n

Si actualmente est\u00e1 recibiendo servicios para la Salud del Comportamiento a trav\u00e9s de nuestro Centro de Salud Comunitaria, ser\u00e1s transferido de manera diferente. Por favor llama al\u00a0708-PILLARS<\/a><\/strong> (708-745-5277). After you’ve selected 1 for English or 2 for Spanish, press 1 to reach Medical.<\/p>\r\n\t\t\t\t\u00bfC\u00f3mo puedo referir a un paciente\/cliente a Servicios para la Salud del Comportamiento, Violencia Dom\u00e9stica o Violencia Sexual?\r\n\t\t\t\t

Aceptamos referencias profesionales y de agencias comunitarias, tales como hospitales, departamentos de polic\u00eda, escuelas y otros proveedores. Llama al 708-PILLARS<\/a><\/strong> (708-745-5277). After you’ve selected 1 for English or 2 for Spanish, press 3 to reach our Access and Referral team. Have client\/patient information ready. Access and Referral or the appropriate program contact will ask for the client’s name and contact information, the best time to reach the client, and your information (name, agency, contact information). Be sure to also tell your patient\/client about the referral. Case managers will make three attempts to conduct an intake screening with your client. Inform your client of your referral so they can expect and respond to our calls. Pillars Community Health will then handle the client screening or redirect you\/your client to the appropriate program or service, as appropriate.<\/p>\r\n\t\t\t\t\u00bfC\u00f3mo puedo obtener acceso a los Servicios de Violencia Dom\u00e9stica y Sexual?\r\n\t\t\t\t

Ofrecemos 2 l\u00ednea confidenciales de 24 horas:<\/p>\r\n