{"id":23841,"date":"2026-09-03T11:20:10","date_gmt":"2026-09-03T16:20:10","guid":{"rendered":"https:\/\/pillarscommunityhealth.org\/?post_type=job_listing&#038;p=23841"},"modified":"2026-09-03T11:20:10","modified_gmt":"2026-09-03T16:20:10","slug":"behavioral-health-care-coordinator","status":"publish","type":"job_listing","link":"https:\/\/pillarscommunityhealth.org\/es\/job\/behavioral-health-care-coordinator\/","title":{"rendered":"Behavioral Health Care Coordinator"},"content":{"rendered":"<p style=\"text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\"><strong><u>Brief Description <\/u><\/strong><\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-size: 12pt; font-family: 'times new roman', times, serif;\">The Care Coordinator is the &#8220;link&#8221; to ensure a continuity in coordination of client care through their collaborative interaction with all the providers and community relationships involved in that care &#8211; including but not limited to \u2013 physical health, behavioral health and social service providers. The Care Coordinator provides support to children &amp; families enrolled in the HealthChoice Pathways to Success program through Pillars Community Health. Pathways to Success is a State of Illinois initiative to provide comprehensive care coordination that will enhance access to critical behavioral, medical and social services for children with complex behavioral health challenges. <\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-size: 12pt; font-family: 'times new roman', times, serif;\">This position provides coordinated care to participants and facilitates the Child &amp; Family Care Teams through the comprehensive High Fidelity Wrap Around (Evidence Based Practice) services or the Intensive Care Coordination service model. The position will be involved with the oversight and coordination relating to integrated care, development of individualized care planning (IM+CANS), participation in Child and Family Teams, and coordination with case managers and other caregivers.<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\"><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:<\/strong><\/span><\/p>\n<ul style=\"text-align: left;\">\n<li><span style=\"font-size: 12pt; font-family: 'times new roman', times, serif;\">Undertakes the care coordination in either the High-Fidelity Wraparound or Intensive Care Coordination service delivery model of the Pathways to Success program clients<\/span><\/li>\n<li><span style=\"font-size: 12pt; font-family: 'times new roman', times, serif;\">Able to meet the training and certification requirements of the High-Fidelity Wraparound evidence-based practice model<\/span><\/li>\n<li><span style=\"font-size: 12pt; font-family: 'times new roman', times, serif;\">Manages all documentation necessary to maintain organizational and service delivery requirements<\/span><\/li>\n<li><span style=\"font-size: 12pt; font-family: 'times new roman', times, serif;\">Facilitates Child and Family Team Meetings, as required<\/span><\/li>\n<li><span style=\"font-size: 12pt; font-family: 'times new roman', times, serif;\">Outreaches and educates participants and their families to the Wrap Around Process and Pathways to Success program<\/span><\/li>\n<li><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">Manages assigned participant case load through community outreach and by helping to conduct care coordination assessments that identify a child and family&#8217;s global needs, strengths, and goals as part of the service plan development. Gathers information for the IM+CANS and related care plans, including social and cultural factors that influence all aspects of health. Conducts visits with child and family in home and community-based settings<\/span><\/li>\n<li><span style=\"font-size: 12pt; font-family: 'times new roman', times, serif;\">Monitors daily alerts for participants entering an emergency room or inpatient hospital processes and other coordinated care interfaces, following up with clients and facilitating post-discharge appointments.<\/span><\/li>\n<li><span style=\"font-size: 12pt; font-family: 'times new roman', times, serif;\">Documents the care\/service plans and other vital information in electronic health record after each contact and service.<\/span><\/li>\n<li><span style=\"font-size: 12pt; font-family: 'times new roman', times, serif;\">Actively leads care planning process that specifies direct care resources to meet physical and psychosocial needs; by prioritizing problems and establishing mutually agreed upon goals specific to the client <\/span><\/li>\n<li><span style=\"font-size: 12pt; font-family: 'times new roman', times, serif;\">Participates as assigned in participant education including development of materials, conducting presentations or supporting other team members in such efforts.<\/span><\/li>\n<li><span style=\"font-size: 12pt; font-family: 'times new roman', times, serif;\">Collaborates with other multidisciplinary professionals and community agencies to provide a continuum of coordinated care addressing health and related social determinants.<\/span><\/li>\n<li><span style=\"font-size: 12pt; font-family: 'times new roman', times, serif;\">Participates in quality improvement activities as assigned.<\/span><\/li>\n<li><span style=\"font-size: 12pt; font-family: 'times new roman', times, serif;\">Documents comprehensive, accurate, and continual data on client records and program reports.<\/span><\/li>\n<li><span style=\"font-size: 12pt; font-family: 'times new roman', times, serif;\">Prepares reports as needed for agency funders relevant to the position.<\/span><\/li>\n<li><span style=\"font-size: 12pt; font-family: 'times new roman', times, serif;\">Participates in agency meetings and in-services.<\/span><\/li>\n<li><span style=\"font-size: 12pt; font-family: 'times new roman', times, serif;\">Other duties as assigned. <\/span><\/li>\n<\/ul>\n<p style=\"text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\"><strong><u>QUALIFICATIONS: <\/u><\/strong><\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-size: 12pt; font-family: 'times new roman', times, serif;\">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable an individual with a disability to perform the essential duties and responsibilities. <\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\"><strong><u>EDUCATION AND EXPERIENCE<\/u><\/strong><\/span><\/p>\n<p style=\"line-height: 115%; text-align: left;\"><span style=\"font-size: 12pt; line-height: 115%; font-family: 'times new roman', times, serif;\">Bachelor&#8217;s degree required, preferably in Human or Health Services or Health Education, or meets the &#8220;Mental Health Professional&#8221; (MHP) designation as determined by the Department of Human Services. (Link to definition is included below)<\/span><\/p>\n<p style=\"line-height: 115%; text-align: left;\"><span style=\"font-size: 12pt; line-height: 115%; font-family: 'times new roman', times, serif;\">Experience working with diverse child and family populations with intensive behavioral health needs, chronic health conditions, or alcohol and substance abuse. Experience completing clinical documentation utilizing SMART goal structures for a client case load is required. Case management experience, while providing care in home or community is also preferred. <\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\"><strong><u><span style=\"color: windowtext;\">Demonstrated Competencies<\/span><\/u><\/strong><\/span><\/p>\n<ul style=\"text-align: left;\">\n<li style=\"line-height: 13.5pt; tab-stops: list .5in;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">Ability to work as part of a team and collaborate with consumers, referrals sources, and other community providers is essential.<\/span><\/li>\n<li style=\"line-height: 13.5pt; tab-stops: list .5in;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">Ability to relate to a diverse population.<\/span><\/li>\n<li style=\"line-height: 13.5pt; tab-stops: list .5in;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">Excellent written and verbal communication skills.<\/span><\/li>\n<li style=\"line-height: 13.5pt; tab-stops: list .5in;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">Ability to multi-task and meet ongoing deadlines for clinical documentation.<\/span><\/li>\n<li style=\"line-height: 13.5pt; tab-stops: list .5in;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">Experience and proficiency with Outlook and Microsoft office programs, inclusive of Microsoft Teams, is essential.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\"><strong><u>LANGUAGE:<\/u><\/strong><\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-size: 12pt; font-family: 'times new roman', times, serif;\">Bilingual fluency (English\/Spanish) preferred.<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\"><strong><u>OTHER<\/u><\/strong><\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-size: 12pt; font-family: 'times new roman', times, serif;\">Must maintain a safe driving record and have current valid Illinois Driver&#8217;s License. Reliable transportation is needed to travel to\/from home and community-based interventions. The service area provides coverage to clients in the West Suburbs of Cook County. Mileage for authorized work-related purposes is reimbursable. <\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\"><strong><u>SCHEDULE:<\/u><\/strong><\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-size: 12pt; font-family: 'times new roman', times, serif;\">Monday-Friday; 9-5:30, with flexibility to work evenings as client needs determine. 2-3 days of in-person work at either the PCH office or the community to meet with clients. <\/span><\/p>\n<p style=\"line-height: 115%; text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\"><strong><u><span style=\"line-height: 115%;\">Pathways to Success Program Definitions:<\/span><\/u><\/strong><\/span><\/p>\n<p style=\"line-height: 115%; text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\"><strong><span style=\"line-height: 115%;\">** Care Coordinators (&#8220;CC&#8221;) will be trained in both service models and will be designated for either High Fidelity Wraparound or Intensive Care Coordination. CC&#8217;s may not mix caseload types and their designation may change during employment based on the referral volume and ongoing interest of children and families in the program.**<\/span><\/strong><\/span><\/p>\n<p style=\"line-height: 115%; text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\"><strong><u><span style=\"line-height: 115%;\">Child and Family Team<\/span><\/u><\/strong><span style=\"line-height: 115%;\">: a team of people important to the child and family that works together closely to create an Individualized Plan of Care. The child and family pick the members of the CFT. It includes formal supports, like service providers, and natural supports such as family members, neighbors, friends, or other community members. The CFT learn about the family&#8217;s strengths, needs, and goals. They work together to build an individualized plan of care that will help the child meet their goals. They consider all of the services and supports the family may need, including regular healthy kids services, like check-ups and vaccines, specialist services, medicines\/prescription drugs, mental health and substance use services, vision, dental, transportation, local community resources, like utility, childcare, or food assistance<\/span><\/span><\/p>\n<p style=\"line-height: 115%; text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\"><strong><u><span style=\"line-height: 115%;\">High Fidelity Wraparound (Tier 1)<\/span><\/u><\/strong><span style=\"line-height: 115%;\"> is for youth with the most complex needs. These youth typically access crisis services regularly and are often involved in multiple child-serving systems. The Care Coordinators serving youth in the High-Fidelity Wraparound maintain an average caseload of 10 youth. The Child and Family Team meet once per month<\/span><\/span><\/p>\n<p style=\"line-height: 115%; text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\"><strong><u><span style=\"line-height: 115%;\">Intensive Care Coordination ( Tier 2) <\/span><\/u><\/strong><span style=\"line-height: 115%;\"> is for youth that would benefit from additional community services, but don&#8217;t quite reach the same level of intensity as youth in High Fidelity Wraparound. The Care Coordinators serving youth in Intensive Care Coordination service an average caseload of 16-18 youth. Intensive Home-Based Services are intended to be an intensive, short-term service focused on developing the skills necessary to keep the child safe at home. <\/span><\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\"><strong><u>Mental Health Professional (MHP): <\/u><\/strong><a href=\"https:\/\/www.ilga.gov\/commission\/jcar\/admincode\/059\/059001320A00250R.html\">https:\/\/www.ilga.gov\/commission\/jcar\/admincode\/059\/059001320A00250R.html<\/a><\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\"><strong><u>PAY &amp; BENEFIT INFORMATION<\/u><\/strong><u><\/u><\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">$20.00 &#8211; $25.00 per hour*<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">* Wage is based on one&#8217;s experience, qualifications, and bilingual language skills as compared with our position requirements and other similar employees within the organization.<\/span><\/p>\n<p style=\"text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 12pt;\">Medical, dental, vision, short\/long term disability, life, accident, critical illness, hospital indemnity, FSA, Employee Assistance Program, 401(k) retirement plan, paid time off for vacation, sick, personal time, holidays, &amp; wellness day. Professional development membership to Relias Essential Learning.<\/span><\/p>","protected":false},"author":13,"featured_media":0,"template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_promoted":"","_job_location":"Berwyn, IL","_application":"https:\/\/pchcares.isolvedhire.com\/","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-types":[10],"class_list":["post-23841","job_listing","type-job_listing","status-publish","hentry","job-type-full-time"],"acf":[],"_links":{"self":[{"href":"https:\/\/pillarscommunityhealth.org\/es\/wp-json\/wp\/v2\/job-listings\/23841","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pillarscommunityhealth.org\/es\/wp-json\/wp\/v2\/job-listings"}],"about":[{"href":"https:\/\/pillarscommunityhealth.org\/es\/wp-json\/wp\/v2\/types\/job_listing"}],"author":[{"embeddable":true,"href":"https:\/\/pillarscommunityhealth.org\/es\/wp-json\/wp\/v2\/users\/13"}],"wp:attachment":[{"href":"https:\/\/pillarscommunityhealth.org\/es\/wp-json\/wp\/v2\/media?parent=23841"}],"wp:term":[{"taxonomy":"job_listing_type","embeddable":true,"href":"https:\/\/pillarscommunityhealth.org\/es\/wp-json\/wp\/v2\/job-types?post=23841"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}