** These are casual/variable hour positions that respond to in person medical advocacy calls on the weekends/ holidays from the Domestic Violence program. We are looking to hire Advocates who can be available to respond to hotline calls during weekend & holiday shifts: 8 AM- 8 PM and 8 PM – 8 AM (may also cover overnight shifts during the week as needed) **
Advocate on behalf of domestic violence/abuse survivors with law enforcement, criminal justice and emergency department personnel. Deliver first responder services to victims and significant others via the 24 hour Domestic Violence hotline on nights and/or weekends.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide crisis intervention to domestic violence victims and their significant others.
- Provide information and referral services via the program’s 24-hour hotline.
- Provide in-person medical advocacy and support as requested at the local area hospitals/health center where the program has service agreements.
- Act as liaison between victim and person(s) involved in the hospital/health center process, i.e., police, DCFS, , ER nurse or physician.
- Provide domestic violence education and linkage to internal and external referrals/resources
- Facilitate the victim in accessing the assistance she/he is requesting from service institutions such as court, police, DCFS, hospital.
- Engage in respectful, professional interactions with players in the emergency room personnel, and domestic violence staffs in order to deliver services in the best interest of the victim and her/his non-offending significant others.
- Document and maintain service statistics and client files and case notes in compliance with policies and procedures of Pillars Community Health Domestic violence Services. Turn in service statistics and case notes to data entry worker on a weekly basis.
- Perform other duties as assigned to accomplish the program’s goals and objectives for this position.
- Participate in training and awareness activities during Domestic Violence Awareness Month in October.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable an individual with a disability to perform the essential duties and responsibilities.
EDUCATION AND EXPERIENCE
High School Diploma or equivalent required. Bachelor’s degree in Human Services, or equivalent combination of education and human services or criminal justice experience preferred. Illinois 40 hour domestic violence training required. Experience working with survivors of Domestic Violence or Domestic violence is preferred.
Valid IL driver’s license, personal vehicle, and vehicle insurance.
While performing the duties of this job the employee is regularly required to sit, talk and listen to adults, children and adolescents. Employee must travel to local area hospitals/health center and the office at Hickory Hills.
Employees must perform their duties in a professional, respectful manner as guests of the respective hospital emergency rooms and as a representative of Pillars Community Health. At the same time, employees must adhere to the philosophy and mission of Domestic violence Services to uphold the safety and confidentiality of domestic violence/abuse victims.
While performing in this job, the employee is likely to be exposed to disturbing descriptions of sexual and physical violence, emotional and verbal abuse and to encounters with survivors and children who have visible injuries and bruises resulting from the assault.
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