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Community Support Specialist

Responsibilities include provision of direct services to clients in the Community Support Team (“CST”) program through mental health rehabilitative services.



1) Provides individual, family, and group therapy to clients receiving CST services.

2) Provides direct service to CST clients through mental health rehabilitation services and supports, including illness self-management, skill building, identification and use of adaptive and compensatory skills, identification and use of natural supports and use of community resources. 60% of services must be provided in the member’s natural setting.

3) Gathers member information to complete an assessment of the person’s needs.

4) With the client and CST team members and utilizing a strengths-based perspective, assists in formulate treatment plans based on assessed need; reviews treatment plans according to policy.

5) Makes recommendations for treatment, identifies and investigates existing natural resources and supports, explains options available to CST clients and assists in the application process.

6) Completes all required paperwork (IM-CANS, treatment plans, progress notes, etc.) within required timeframes and per Rule 132 and agency policy.

7) Participates in evaluation of referrals and facilitates placement into CST program with other team members, including ensuring potential clients meet eligibility requirements and all required screenings/assessments are completed; coordinates termination of services, ensures termination criteria are met, and ensures appropriate discharge plan.

8) Through supportive counseling, psycho-education and case management, assist people in the program to achieve their treatment goals, maximize independence and access needed community resources.

9) Coordinate with other community agencies and organizations such as DCFS, schools, hospitals, other providers in the community.

10) Provide services to facilitate an effective transition in living arrangement, consistent with the client’s welfare and development (e.g., a client being discharged from inpatient psychiatric care, loss of housing, etc.)

11) Provide intensive outreach in an attempt to engage clients in services and those who do not follow through with post discharge/deflection appointments.

12) Participates in specific program meetings, including the mandatory weekly staff meeting and required service line and agency trainings, meetings and consultations.

13) Other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Master’s degree in Counseling, Psychology, Social Work, Marriage and Family Therapy or a related field required. Substance abuse treatment experience preferred. Case Management experience preferred

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work environment may include client homes and a general office environment. Local travel, including transporting clients, is required.

Must maintain a safe driving record and have current valid Illinois Driver’s License. Personal vehicle needed. CSS staff will transport clients and their belongings in his/her personal vehicle. Mileage for authorized work-related purposes is reimbursable.

Email your cover letter and resume to: jobs@pchcares.org

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