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Bilingual Human Resources Generalist


Responsible for carrying out HR related duties in the areas of recruitment, employee relations, performance management, benefits and leave administration, worker’s compensation and unemployment claims, and HRIS administration and compliance reporting.



  • Determines strategy for recruiting positions in consultation with hiring supervisors, which includes job posts, sourcing and reviewing resumes, evaluation criteria, conducting initial phone screens, assisting with interviewing, reference checking, and job offers.
  • Participates in career fairs, online job fairs, and community network events to identify and attract quality candidates.
  • Responsible for monitoring position analytics and outreach efforts on open positions.
  • Plans and facilitates new hire orientation activities collaborating with the HR team and program supervisors to ensure an effective training plan for all new hires.
  • Administers the organization’s employee benefits programs, including medical, flexible spending accounts, dental and vision, life insurance, short- and long-term disability, retirement, and wellness benefits. Assists employees with benefits enrollment and questions.
  • Partners with employees and supervisors to communicate various HR policies, procedures, laws, standards, and other government regulations.
  • Provides performance management support to staff and supervisors.
  • Responds to and resolves employee relations issues.
  • Processes and administers all leave-of-absence requests for FMLA and non-FMLA leave.
  • Responds to 401(k) inquiries relating to enrollments, plan changes and contribution amounts.
  • Reviews benefits with employees and processes enrollment, cancellation or changes. Assists with annual open enrollment and election process within the HRIS.
  • Ensures the accuracy of all benefits enrollments in the HRIS to provide carriers with accurate eligibility information.
  • Reports, maintains and monitors all workers’ compensation case files. Follows up on open cases.  Maintains open communication with the claim’s adjuster and insurance broker throughout the life of the claim.
  • Reviews and responds to unemployment claims with appropriate documentation.
  • Assists in the development and implementation of personnel policies and procedures; assists with the maintenance of the employee handbook and the policies and procedures manual.
  • Participates in developing department goals, objectives and systems.
  • Assists with the preparation of annual reports and compliance forms.
  • Maintains compliance with federal, state and local employment and benefit laws and regulations.
  • Recommends new approaches, policies and procedures to continually improve efficiency of the HR department and services performed.
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
  • Updates job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining professional and personal networks; and participating in professional organizations.
  • Participates in departmental meetings and agency trainings as required.
  • Assists with onboarding of new staff, students, and volunteers
  • Other duties as assigned.



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and or ability required.  Reasonable accommodations may be made to enable an individual with a disability to perform the essential duties and responsibilities.


Education & Experience

  • Bachelor’s degree in Human Resources, Business Management, or related field required.  Equivalent combination of education, training, and experience may be considered in lieu of degree.
  • Related experience must include recruitment, hiring/onboarding, and employee relations.

Experience in a Non-Profit setting preferred.

Language: Bilingual Spanish/English skills required



Illinois Driver’s License required.  Personal vehicle needed for transportation between company sites. Mileage for authorized work-related purposes is reimbursable.

Email your cover letter and resume to: jobs@pchcares.org

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